Plaintiff Intake Intelligence

Know which signed clients are actually real

IntakeShield Analytics scores every plaintiff record for fraud before your firm invests further — protecting your MDL portfolio from synthetic identities, duplicate claimants, and lead mill fraud.

Request a demo See how it works

Mass tort fraud is costing firms millions

By the time a fraudulent plaintiff record reaches your case management system, your firm has already paid for intake, screening, and onboarding. IntakeShield identifies fraud before your team invests further — at the moment you receive the signed client record.

Synthetic identities

Fabricated claimants built from mismatched real data — names, addresses, and contact information that don't belong together. Standard intake forms cannot detect these inconsistencies.

Repeat device fraud

A single device submitting multiple claimants under different names is one of the strongest fraud signals available. Without device intelligence, this pattern is completely invisible at intake.

Templated narratives

AI-generated and copy-paste injury narratives submitted in bulk by fraudulent lead sources. Similarity detection catches near-duplicates even when key details are slightly changed.

High-fraud lead sources

Some marketing companies and call centers have systemic fraud rates. Without per-source tracking, you cannot identify which partners are generating the most fraudulent records — or hold them accountable.

Comprehensive verification on every record

Every signed plaintiff record is run through a multi-layer verification process. Each check contributes to an overall risk score — no single signal makes a determination on its own.

🖥

Device fingerprinting

Identifies the physical device used to submit the intake — and whether that same device has appeared across multiple claimants under different names. One device, many claimants is a primary fraud indicator.

📞

Phone number intelligence

Verifies who actually owns the phone number — carrier, line type (mobile, landline, or VOIP), account age, and whether the subscriber name matches the claimant. Virtual and prepaid numbers are scored differently.

🤖

Bot and AI detection

Detects automated submissions, AI-generated intake responses, and scripted form-filling. Catches lead mill submissions that bypass human intake entirely before they reach your case file.

Email validation

Identifies disposable, temporary, and high-risk email addresses. Flags addresses created minutes before submission, that have never received a real email, or that belong to known fraud networks.

🌍

Geolocation and IP intelligence

Determines where the inquiry actually originated — country, region, city, and provider. Flags VPN usage, proxy servers, TOR exit nodes, and connections that mask the true originating location.

📋

Public records verification

Cross-references the claimant against public records databases to verify identity consistency, address history, and deceased-person indicators. Confirms the person exists as described.

🏠

Address validation

Verifies the claimant's address is real, deliverable, and consistent with the identity provided. Detects mail-drop addresses, commercial forwarding services, and addresses inconsistent with the claimed exposure location.

🔁

Duplicate lead detection

Checks every incoming record against all prior leads in your campaigns using hashed identity keys — phone, email, address, date of birth, and name. Catches the same person submitting under variations of their information.

📝

Narrative pattern detection

Analyzes the claimant's injury narrative for similarity to other submissions in the same campaign. Catches templated, AI-generated, and paraphrased duplicate narratives that manual review misses entirely.

Identity consistency scoring

Checks whether the name, phone, email, address, and date of birth provided all belong to the same real person — or whether they appear to be assembled from mismatched data points.

📈

Lead source quality tracking

Every marketing company and call center accumulates a fraud rate over time. High-fraud sources are flagged automatically, and their history is factored into every future lead they generate.

🔒

Deceased person verification

Cross-references claimant identity against death records to identify submissions made on behalf of deceased individuals — a direct indicator of organized fraud at the lead source level.

From signed record to scored report in seconds

IntakeShield integrates with your existing intake flow. Send us a signed client record via webhook, CSV, or API — we return a complete fraud intelligence report within seconds.

01

You send us the signed record

Your call center, marketing company, or case management system pushes the signed plaintiff record to IntakeShield via webhook, CSV upload, scheduled pull, or secure file transfer. We accept any format and normalize it automatically — no changes required on your end.

02

We run every verification check

The record is checked across our full verification suite — device, phone, email, IP, identity, address, public records, prior leads, and narrative similarity. Each check contributes independent signals to the overall fraud assessment.

03

A risk score is calculated

Signals are scored across five independent classes. No single check dominates the result — a claimant needs to fail across multiple independent indicators to score high. The score runs from 0 to 100 across four risk tiers.

04

You receive a plain-English report

Your firm receives a structured fraud report with the risk score, tier classification, and a clear explanation of what triggered any flags — written for attorneys and case managers, not analysts. High-risk records are flagged for review before any further investment.

05

Reports delivered your way

Results arrive via direct webhook to your CRM, scheduled CSV export, or email summary — on your schedule, in your preferred format. Delivery is configured per campaign and requires your approval before any record is released.

Clear tiers. Actionable guidance.

Every record receives a score from 0 to 100 and falls into one of four risk tiers — each with a clear recommended action for your team.

0–20
Low risk
Proceed normally
21–50
Moderate risk
Review before proceeding
51–80
High risk
Hold — investigate first
81–100
Likely fraud pattern
Reject or quarantine
Important

IntakeShield produces a risk recommendation — not a legal determination. Reports use language like "likely fraud pattern" or "high-confidence fraud indicators detected" — never "criminal fraud." Final disposition on every record remains entirely with your firm and its attorneys.

Intelligence at every level of your operation

IntakeShield's reporting suite gives your firm complete visibility into fraud patterns across every dimension of your plaintiff portfolio — from individual lead scoring down to multi-firm cross-campaign trend analysis.

Campaign-level fraud intelligence

Every campaign your firm runs is tracked independently — fraud rate trends, score distributions, tier breakdowns, and flagged client queues are all available per campaign. Compare campaigns side-by-side to identify which case types and lead sources are driving your highest fraud concentrations.

41% Avg fraud rate across high-risk campaigns
23% Records requiring firm review before proceeding
~150ms Average time from record receipt to scored report

Fraud rate over time

Track your campaign's fraud rate week-over-week and month-over-month. Identify when a lead source started degrading in quality and tie it to specific intake periods.

Score distribution histogram

See the full spread of risk scores across every record in a campaign. Identify bi-modal distributions that suggest two distinct populations — legitimate claimants and a fraud cluster.

Rule contribution breakdown

Understand which fraud signals are driving the most weight across a campaign — device reuse, narrative duplication, VPN concentration, or identity mismatches.

Flagged client queue

Urgent review and recommended review queues per campaign, sorted by risk score. See the specific flag reasons for each record in plain language — ready to share with your case managers.

Outcome feedback loop

Feed retained, dropped-fraud, and dropped-other outcomes back into the system. IntakeShield learns which fraud patterns resulted in confirmed bad clients and weights them accordingly going forward.

Campaign comparison

Compare fraud rates, average scores, and tier distributions across all your active campaigns in a single view. Identify outlier campaigns that warrant immediate attention.

Lead source quality reporting

Every marketing company and call center that generates leads for your campaigns is tracked with its own fraud rate, trend history, and outcome record. Stop guessing which partners are worth renewing — the data tells you exactly which sources are contaminating your portfolio.

55% Highest observed fraud rate from a single marketing source
Per lead Source quality score tracked from first lead received
Monthly Source quality reports delivered to your firm automatically

Marketing company fraud ranking

Every marketing company ranked worst to best by fraud rate. Updated continuously as new leads are scored. Share with your procurement team before renewing any lead source contract.

Call center intake quality

Separate fraud rate tracking for each call center handling your intake. Identify whether fraud is originating at the marketing level or being introduced during the intake call itself.

Source-level signal breakdown

See which fraud signals are most prevalent from each source. A source generating mostly device-reuse fraud is different from one generating identity mismatch fraud — and the remediation is different.

Fraud rate trend by source

Track how a source's fraud rate is moving over time. A source that was clean six months ago and is now at 40% fraud signals a change in their lead generation practices that warrants an immediate conversation.

Cross-campaign source performance

See how the same marketing company performs across different case types and different law firm campaigns. A source that looks fine on one tort may be systematically fraudulent on another.

Deliverable quality reports

Export source quality reports formatted for vendor review meetings, contract negotiations, or network exclusion decisions. All backed by data, not anecdote.

Tort type fraud analysis

Understand fraud patterns at the case-type level — across all campaigns, all firms, and all lead sources. Know which torts are disproportionately targeted by fraudulent lead mills and plan your intake screening accordingly before a new campaign goes live.

50% Observed fraud rate in highest-fraud tort categories
Per tort Baseline fraud rate established before your campaign launches
Cross-client Aggregated tort intelligence available to all platform clients

Fraud rate by case type

Roundup, Talcum Powder, Camp Lejeune, NEC Formula, Hair Relaxer, AFFF — each with its own fraud rate profile based on aggregate scoring data across all campaigns on the platform.

Pre-campaign fraud baseline

Before your firm launches a new campaign, IntakeShield can provide the historical fraud baseline for that tort type — so your team knows what fraud rate to expect and can set screening thresholds accordingly.

Dominant fraud signals by tort

Understand which signals drive fraud in each case type. Narrative duplication is the dominant signal in some torts; device reuse is dominant in others. Knowing this helps you prioritize which checks matter most for a given campaign.

Geographic fraud concentration

Map fraud rates by geographic origin — identify states, regions, or ZIP codes with disproportionate fraud concentrations for a given tort type. Useful for call center routing and source qualification decisions.

Narrative similarity clustering

Across all campaigns in a tort type, identify clusters of nearly-identical narratives that suggest coordinated lead mill activity — even when originating from different marketing companies or call centers.

Anonymized cross-client benchmarking

Understand how your campaign's fraud rate compares to industry aggregate benchmarks for the same tort type — without any cross-firm data exposure. Your records remain fully isolated.

Executive summary reporting

High-level reporting designed for managing partners and firm leadership — not analysts. Monthly and quarterly executive summaries translate your fraud intelligence into dollar-denominated risk exposure, portfolio health metrics, and actionable recommendations that don't require technical knowledge to act on.

Monthly Automated delivery to firm leadership inbox
PDF + CSV Formatted for board presentation or internal review
Firm-scoped Your campaigns only — never mixed with other firms

Portfolio risk exposure estimate

Dollar-denominated estimate of the contingency fee exposure at risk from high-fraud records currently in your portfolio — calculated from your campaign contract values and current fraud rates.

Month-over-month trend summary

One-page snapshot of how your fraud rates have moved across all active campaigns — improving, degrading, or stable — with the key drivers called out in plain language.

Urgent action list

The top records, campaigns, and lead sources requiring immediate attention — prioritized by risk severity and potential financial exposure. Formatted for a 10-minute partner review.

Vendor accountability summary

Ranked list of your lead sources with their current fraud rates, trend direction, and a plain-language recommendation — continue, watch, or terminate — for each partner relationship.

Records cleared this period

Total records scored, cleared, flagged, held, and delivered in the reporting period. Complete throughput summary showing the full scope of verification activity conducted on your behalf.

Quarterly strategic review

Quarterly deep-dive report with longitudinal trend analysis, campaign comparison, source quality trajectory, and forward-looking risk flags for campaigns planned in the next quarter.

Delivery queue and disposition tracking

Complete visibility into the status of every record from the moment it arrives through to final delivery. The disposition tracking layer ensures nothing leaves the system without your approval — and everything that does is permanently logged for your records.

Human-gated All delivery held by default until your team approves
Full log Every action on every record permanently on record
Per campaign Delivery method and schedule configurable per campaign

Urgent review queue

All records scoring above the high-risk threshold are surfaced immediately in a prioritized review queue — with the specific flag reasons and recommended action displayed prominently.

Borderline case queue

Records with moderate or ambiguous fraud indicators are held separately for firm review — with full scoring details so your team can make an informed disposition decision.

Delivery confirmation log

Every record delivered — to which firm, via which method, at what time, and with what payload — is permanently logged. Full chain of custody from intake to delivery for every record ever processed.

Hold management

Place individual records or entire campaigns on hold with a reason logged. Remove holds individually or in bulk. Complete visibility into what is gated and why, with a full history of hold and release actions.

Disposition tracking

Track what your firm ultimately did with each record — retained, dropped for fraud, dropped for other reasons, or under investigation. Feed outcomes back to improve future scoring accuracy.

Automated batch delivery

When your team is ready to automate, delivery can be configured to run on a daily or weekly schedule — pushing all approved records to your CRM, CSV destination, or email in a single batch. The gate can be re-enabled at any time.

Your clients never touch another firm's data

Campaign isolation is not a feature — it is a contractual and architectural requirement. Every lead, score, and report is locked to your firm's campaigns. Nothing crosses firm boundaries at any layer of the system.

Law Firm A
Roundup 2024
Camp Lejeune
Talcum Powder
Law Firm B
NEC Formula
AFFF / PFAS
Law Firm C
Paraquat
Hair Relaxer
Zantac
//

Cross-campaign fraud intelligence — such as identifying a marketing company with elevated fraud rates across multiple clients — is available as an aggregate metric only. No individual claimant records from another firm are ever visible, accessible, or queryable by your team, and vice versa.

Flexible output for every firm's workflow

Fraud reports are delivered on your schedule, in your preferred format. Nothing leaves the system automatically — every report requires your approval before delivery.

Direct webhook

Real-time delivery to your CRM or case management system. Results POST automatically to your existing workflow the moment a record is scored and approved.

📄

CSV export

Daily or weekly CSV reports filtered by campaign, date range, and risk tier. Import directly into any spreadsheet or case management tool with no reformatting required.

Email summary

Automated summary reports delivered to your inbox on your schedule. No technical integration required — just a report when you need it.

🔒

Human-approved by default

All delivery is held by default. Your team reviews and approves before any record is released. The gate can be removed per campaign when volume justifies automation.

Every action. Permanently on record.

Every score, every flag, and every delivery action is written to a permanent, tamper-proof log. If a record is ever questioned — by your firm, by opposing counsel, or in any proceeding — you have a complete chain of custody from intake to delivery.

Audit trail — permanent append-only record
2026-05-26 14:32:11 system record_received campaign=Roundup-2024 source=LeadVortex external_id=MKT-4471
2026-05-26 14:32:11 system verification_complete checks=12 signals_flagged=4 duration=148ms
2026-05-26 14:32:12 system score_calculated score=75 tier=high_risk flags=device_reuse,vpn,narrative_duplicate
2026-05-26 14:32:12 system flagged_for_review severity=urgent reason="High fraud score — recommend review before further investment"
2026-05-26 14:38:17 operator review_completed action=approved_for_delivery reviewer=r.bishop

Ready to know what's actually in your plaintiff portfolio?

IntakeShield integrates with your existing intake flow in days. No format changes required from your lead sources. Start with one campaign.

Request a demo Contact us
Delivery formats
Webhook, CSV, Email